Frequently Asked Questions

Who is Astral Computers Nepal?

Astral Computers Nepal is a leading IT Hardware, Software and Solution provider in Kathmandu, Nepal, with experiences expanding over 12 years. We provide complete packages of a wide range of Integrated Communication Technology services and after-sale services.

We product service and solutions include

  • Network and Security
  • Business Applications
  • IT Infrastructure
  • PCD
  • Managed Services

What solutions does Astral have under Network and Security?

Astral deploys various hardware and software security technologies to protect the usability and integrity of your network and data.

Some of our services include

  • Routing
  • Switching
  • Next Generation Firewall
  • Network Access Controller
  • Web Application Firewall

Fore more detail, visit Network and Security page.

What solutions does Astral have under Business Applications?

Astral has a highly-specialised consultants and experts to lead your business application implementation initiatives from start to finish, guaranteeing seamless integration of workflows, data flows, data migration, regulatory compliance and data protection throughout the process.

We offer services like

  • Core Banking Solutions
  • Digital Banking and Automation
  • Business Intelligence and Data Analytics
  • Enterprise Resource Planning
  • Customer Relationship Management

Fore more detail, visit Business Application page.

What kinds of IT Infrastructures does Astral deploy?

Astral has teamed up with world’s best technology vendors, and formed a team of certified engineers to bring the most reliable IT Infrastructures to our customers. We build database, middle-wares and operating system for your company, as well as help in your business’s digital transformation by deploying virtualisation infrastructure and business continuity solutions. For more details, visit IT Infrastructure page.

What PC and printer brands does Astral sell?

Astral Computers has partnered with trusted brands -- HP and Lenovo -- for various ranges of PC, which includes notebook, desktop, workstations, tablets, as per size, capabilities, and price making it feasible for diverse uses. For more details, visit PCD page.

Does Astral provide managed services?

Yes, we offer businesses with quality and predictable service around network, application, system and e-management so that in-house IT can focus on more strategic IT plans. With this service, your team can exercise the freedom to act on your business’ core competencies, rather than solving the petty issue. For more details, visit Managed Services page.

Who are the technological partners (OEMs) of Astral?

At Astral, we value our collaborations with industry-leading technology vendors in our mission to deliver uncompromised, end-to-end solutions for our clients. Our list of Original Equipment Manufacturers (OEMs) include Cisco, F5, Palo Alto, Lenovo, HPE, HP, Microsoft, VMware and Tenable. For more visit the page Our Technology Partners.

Does Astral provide after-sales services?

Yes. Astral has a strong and huge team to support our customers with after-sales services. If you face any kind of problem, contact our office in this number +977-1-4538798.

Where is Astral’s office located?

We are located at Charter Tower, 3 rd Floor in Sano Gaucharan, Gyaneshwor, Kathmandu, Nepal.

I can’t find an answer to my question. Where can I go for more information?

For more information, you can call us at +977-1-4538798 or send an email to info@astral.com.np, or live chat with us.

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For details on our solutions or to arrange a demo, enquire today.

+977-1-4538798